How to Fix PS5 Back USB Port Not Working

What happens when the PS5 back USB port does not work? What happens if the PS5 back-side USB port stops working? Although it can be fixed, it can cause a headache to see your new PlayStation 5’s back-side USB port doesn’t recognize any device. Nevertheless, USB ports are still one of the most important ports on a gaming device, and the PS5 is no different. Sometimes, the USB port even helps players connect their DualSense controller and charge it, let alone watch movies and videos. So, without any further ado, let’s get started fixing this pesky PS5 back USB port not working issue.

How to Fix PS5 Back USB Port Not Working

How to Fix PS5 Back USB Port Not Working?

One of the most loved gaming consoles available in the market is the PS5. A visual treat is the sleek design of PS5. The presentation is equally amazing. One of the most powerful gaming consoles available is the PS5. It can also successfully compete with the new Xbox series. Another excellent addition is the DualSense controller. It is stylish and produces a lot of vibration.

Additionally, you have an advantage over other controllers thanks to its adaptive buttons. The controller can be used wirelessly or by plugging a USB cable into the PS5. But when the back side port stops working, it becomes a serious issue. Here are some of the best fixes and walkarounds you can follow to resolve your USB port’s issue.

Is this a Software or a Hardware Issue?

However, before we begin troubleshooting, there’s something you should know. Errors can be from two sides. First one is of course the software, which can easily fix and troubleshoot. But if the issue is from the hardware, we recommend you do nothing and go directly to an authorized Sony service station. We suggest you keep reading this guide to understand whether it is a software or an hardware issue.

Fix 1: Restart Your PS5

Restarting your PS5 is the first thing you should do before trying out any other methods. This is an easy fix to resolve most of the issues and doesn’t take a lot of time. On the other hand, if you have already tried this, this time pull out the plug from the mains socket and restart your device to check whether the back USB port is working or not. If not, continue reading.

Fix 2: Update Your PS5

Sony works hard to keep their PlayStations bug free. Still, some mistakes do happen. As a result, PlayStation 5 gets OTA updates to fix those bugs. If this is one of those software bugs, make sure that you update your PS5 as soon as possible. Since you own a PS5, you already know how to do it. If updating doesn’t help, read out the next fix.

Fix 3: Check the USB Port for Dust

Occasionally, it is possible that due to continuously swapping flash drives and other USB devices, dust and debris have accumulated on your back side USB port. As a result, you need to flip your PS5 and check if there’s any dust or debris that accumulated at the back. Now take a cotton swab and some isopropyl alcohol to clean that. Make sure that your console is turned off during the entire process else you may get a shock.

Once cleaning is done, turn on your PS5 and put a USB device at the back to check if everything’s normal. If not, keep reading.

Fix 4: Check If Your Port is Damaged

It is possible that the back USB port is bent or damaged. Turn around your PS5 and look with care whether the USB port is damaged. Regularly swapping flash drives and other USB drives hurriedly can damage USB ports. If you see that the port is damaged or bent, take it to an authorized service station. If the port seems to be fine, read on the next fix.

Fix 5: Check Your USB Cable

Since the USB port is at the back side of the console, a lot of folks use a USB cable to make the connection process easier. However, it is possible that the cable you are using is damaged. Remove the cable and check directly with the back side port if it works. If it works, make sure to replace the damaged cable. If nothing works, the last fix is there to help.

Fix 6: Turn Your PlayStation 5 into Safe Mode

If none of the above fixes work, it is best that you start your PS5 into safe mode and check whether the back side USB port is working. Follow these simple steps to check:

  1. Completely shut down the PS5 by pressing and holding the power button.
  2. Wait for the Power Light to stop flashing and then remove the power cable.
  3. Leave the PlayStation idle for around 20 minutes.
  4. Now, reconnect and start your PlayStation. It will automatically start in Safe Mode.
  5. Once in Safe Mode, attach a USB Device and check if the port is working.

It should work now if the problem was from the software side. However, if it is still not working, you don’t need to do anything else just carry your PS5 to the nearest Sony Service Station, and they will take care of the rest.

The Bottom Line

Well, that’s all we have here about how you can fix the PS5 back USB Port not working. We hope this guide helped you. If you liked this, make sure to check out how you can fix the Amazon Luna Controller app not working. Also, if you are new to PS5, make sure how you can expand the storage of your PS5 by adding a new SSD. Also, don’t forget to check out our other explainers, best lists, and how-to guides. Furthermore, if you have any questions or suggestions, please use the comment section below to contact us.

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