In recent times Overwatch is getting high popularity around the globe. With loaded features and an amazing gameplay experience, Overwatch isn’t disappointing its players. However, the recently found Overwatch BN-564 error on Windows PC and Xbox One is pretty disturbing the players.
In the gaming department, bugs and glitches are the main things that frustrate the players. Unfortunately, Overwatch is also facing an error in recent times, which is getting on the nerves of many players.
Word on the block is that some other users of the XboxOne and recent Windows versions like the Windows 7, 8.1, and 10 have complained about encountering the same error code while launching the game.
Several reports discovered that the error occurs for quite a several reasons. Thankfully, none of the reasons call for any severe repairs or replacements.
If you are a pro gamer of Overwatch, then fixing this error must be your most prior demand. Well, you need not surf anywhere else anymore. Here’s a complete guide on how to fix Overwatch BN-564 error.
How to Fix Overwatch BN-564 Error?
Sometimes all you want to do is sit back, put your feet up, and play Overwatch. An error message telling you no is the last thing you want. However, some PlayStation users are experiencing this issue for whatever reason.
Fortunately, the BN-564 error code is easy to resolve. This error only affects PlayStation 4 users and does not affect Xbox One or PC users.
If the BN-564 error code appears on your screen while trying to load Overwatch, check to see if the game is down for maintenance. You can confirm this by checking the Blizzard CS Twitter account. You’ll have to wait patiently if it’s in maintenance mode. However, it is unlikely to take a long time.
If the game isn’t down for maintenance and the servers are up and running, the problem could be your account connection. Unlinking your Blizzard account from your PlayStation will solve the problem. To do so, go to Battle.net’s Account Settings, click Security & Privacy, select Connected Accounts, and click Disconnect.
Close and restart Overwatch on your PlayStation once you’ve disconnected, and the BN-564 error code should be gone.
There are a few more simple steps to relinking your Blizzard account to your PlayStation. It’s the same thing, but in reverse order.
On the Management page, go to Connections and click the Connect button next to the PlayStation icon. You’ll then be redirected to the PlayStation website, where you should be able to select the Link Accounts tab in Options. Once you’re there, click Link Account, login with your Blizzard account, accept the permissions to the Blizzard app and finally click Continue.
It’ll be a long and arduous task, but it should resolve the issue.
Why does BN-564 Error Occurs in Overwatch?
Here are some reasons why the BN-564 error occurs in Overwatch.
Reason 1: Server Issues from Overwatch
When the Overwatch server or Blizzard’s system encounters a problem or undergoes some maintenance, receiving the BN-564 error code is inevitable. Eventually, the only workaround in these situations is to wait until the maintenance period is over.
Reason 2: Multiple Connected Devices
Logging in via your blizzard account on different consoles or PC can be one of the reasons for this error.
Reason 3: A Partially Corrupted Game Installation On Your XboxOne
One of the reasons can be the faulty installation of the game. These errors are too small to notice while installation. However, their impact remains the same and ends up showing you a BN-564 error on Windows PC or Xbox One.
Moving towards the solution, we’ve mentioned some workaround that will mark a full stop on your BN-564 error on Windows PC and Xbox One problems.
Fixing Overwatch BN-564 Error on Windows PC and Xbox One
Fix 1: Check the Status of the Overwatch Servers
You need to find out if the error code issue is within your control to fix or not. The error code is particularly associated with server issues as noticed from the past observations.
To find out if this also holds with you, Use services like Outage. These services will help you find out if other users around you receive the same error code.
To be sure that the result from your investigation through those services is accurate, also check out @BlizzardCS on Twitter. These are two verified accounts through which Blizzard keeps the public updated with relevant information regarding Overwatch, like server issues and game updates.
If both steps inform you that it is an issue with the servers, you would have to wait for Blizzard to rectify their servers’ problems. In some cases, system maintenance could be the reason for the error code issue. Unfortunately, in such cases, you won’t be able to play Overwatch until the issue is fixed officially.
It also implies that you won’t need to do anything else about the issue but wait. However, if you’ve tried out the instructions here, and this is not the case for you, maybe the next option will be.
Multiple log in to your Blizzard account In the past can also generate this error. Make sure to log out of those devices because some reports have shown these situations make the BN-564 error occur.
In case you don’t remember any previous log-ins, you can follow the steps given below to get accurate data of it:
- Open the BlizzardBattle.net app on your computer or XboxOne.
- Make sure that you’ve signed in with the account that is associated with the issue.
- Click on the Blizzard icon at the top-left corner of your screen. Then click on Account Management from the context menu that appears.
- On the Account Management page, scroll down to the Security Checkup tab and click on the Security hyperlink at the left corner of your screen.
- Then scroll down to the Recent Log-in Activity tab.
Furthermore, you can use the steps given below to log your account out of unnecessary devices.
- Click on Log out from all devices.
- Click on Log Out at the final confirmation prompt (wait for a few seconds while the action is completed).
- Return to the device with the BN-564 error and sign in with the required details of your account again.
- After you are signed in successfully, launch the game.
If the error code doesn’t pop up again, it implies that you have finally solved the problem. However, if it does, you should try the next step.
Fix 3: Reinstall the Game (Xbox One Only)
The need to reinstall the Overwatch game on your XboxOne is necessary if your installation process was partially corrupted in some way because the corrupted process also triggers the BN-564 error code.
In such a case, here are the steps to follow to successfully reinstall the game and fix the error code issue for good:
- Go to the main dashboard of your XboxOne console and click on the Xbox button on your controller.
- On the guide menu that appears, choose the My Games & Apps menu.
- In the My Games & Apps menu, locate Overwatch on the list of installed applications.
- Press the Start button and choose Manage Game from the context menu that appears.
- In the next menu, select Uninstall All, then follow the instructions that appear on the screen to ensure that you uninstall both the base Overwatch game and every add-on that you might have installed on the base installation.
(Note that this operation will not affect your character data, load-outs, etc., because all that data is safely backed up on the cloud, which cannot be affected by the reinstallation process).
Once the uninstallation is completed, reboot your console and reinstall Overwatch from scratch from your XboxOne store.
After following these steps, launch the game and check whether the error is fixed or not.
Hopefully, all the options above should solve your Overwatch BN-564 error on your Windows PC and Xbox One devices. Fortunately, these steps have worked for several gamers around the globe.
If you are a PC user whom none of the steps above helped resolve the error code issue, then this might be a system error. In this case, you should look into your PC for system updates or error fixes.
That’s all we have for you, for more gaming and interesting guides you can bookmark our site or turn on notifications for the latest updates. Meanwhile, here’s our guide to help you fix Account Missing Overwatch License Error for Overwatch 2.