Halo Infinite is now available for download, but it comes with a number of bugs. Any game, especially one that was released recently, is bound to have bugs. Many players have encountered problems with DirectX 12 or connecting to the dedicated server. Another issue that is quite disturbing the users is the User is Banned error.
At the very least, the previous two issues did not result in a ban, but this error does, which makes it even more aggravating. So let’s take a look at the User is Banned error in Halo Infinite and see if there’s a way to fix it in this guide.
What is the User Is Banned Error in Halo Infinite?
When you leave a ranked game in the middle of a match, you’ll get the “User is Banned” error. However, leaving a match isn’t the only way to get this error; if your game crashes, you’ll also get this error.
When you run into this bug, it will display an error message and then set a timer before allowing you to re-enter matchmaking.
You’ll get a 10-minute first-timer, which means you won’t be able to enter matchmaking during that time. Each time you receive this error message, the time you must wait before re-entering matchmaking increases.
How to Fix Halo Infinite “User is Banned” Error?
There is currently no official fix for this User is Banned error. While no official solution exists, you can try some of these general workarounds to resolve the problem.
Check Server Status: Before starting a match, make sure the servers are up and running. When servers aren’t running at full capacity, you should avoid playing rank matches. The reason for this is that unstable servers increase the likelihood of the game crashing and causing you to receive this error.
Test your Connection: Because this is an online game, you should try playing it with a strong connection. A speed test can be used to determine how well your internet is working.
Refresh your connection: By unplugging and replugging the ethernet cable, you can refresh your wired connection. Reboot your router if you want to use wireless.
Restart Halo Infinite: Since you’ve already received this error, restart the game while you wait for the ban to be lifted.
Unfortunately, if you receive the User is banned message, the only way to play on that account again is to wait for the ban to be lifted.
The game will kick you out for a certain amount of time if you leave multiple matches before they end, either on your own or due to being disconnected. Based on the number of offenses, the following are the times.
- 1st – five minutes
- 2nd – 15 minutes
- 3rd – 30 minutes
- 4th – one hour
- 5th – three hours
- 6th – 16 hours
If you don’t want to wait for your ban to be lifted, you can always switch accounts on your console or computer. The multiplayer in Halo Infinite is free to play, but you won’t get any rewards for your main account, and if you leave again, you’ll have to start ranking up your ban times on another account.
If you believe you have been unfairly banned as a result of the game crashing or disconnecting, check your internet settings first, and if everything appears to be in order, contact Halo Waypoint.
Well, that’s all we have here about how you can fix Halo Infinite “User is Banned” error. We hope this guide helped you.
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